TERMS AND CONDITIONS

Effective Date: January 16, 2025

1. Introduction and Agreement to Terms

Welcome to Royalskiequip. These Terms and Conditions (“Terms”) govern your use of our website, located at royalskiequip.com (the “Website”), and any products or services you purchase through our online store or at our physical location. By accessing, browsing, or using our Website, or by making a purchase, you (“User,” “Customer,” or “you”) agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated by reference. If you do not agree with these Terms, you should not access or use our Website or our services. Royalskiequip reserves the right, at its sole discretion, to modify or replace these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Website after any changes to these Terms constitutes acceptance of those changes.

2. Use of the Website

  • Eligibility: By using this Website, you represent and warrant that you are at least 18 years old or have the legal consent of a parent or guardian. You agree that all information you provide to Royalskiequip is accurate and truthful.

  • Account Creation: To access certain features of the Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

  • Prohibited Conduct: You agree not to use the Website or our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website. This includes, but is not limited to, attempting to gain unauthorized access to any portion of the Website or its systems, distributing viruses, spamming, or engaging in any conduct that is disruptive or offensive.

  • Intellectual Property: All content on the Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Royalskiequip or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our express written consent.

  • Third-Party Links: The Website may contain links to third-party websites or services that are not owned or controlled by Royalskiequip. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk.

3. Product Information and Availability

  • Product Descriptions: We strive to ensure that the product descriptions and information provided on the Website are accurate and up to date. However, we do not guarantee that the product descriptions, prices, or other content are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  • Product Availability: All products are subject to availability. We do our best to keep accurate inventory counts but cannot guarantee that any particular product will be in stock at all times. In the event a product you ordered is not available, we will notify you as soon as possible and provide options such as a refund or an alternative product.

  • Colors and Images: We have made every effort to display the colors and images of our products as accurately as possible. However, the actual colors and images you see will depend on your device and monitor settings and may not be exact.

  • Pricing: The prices displayed on the Website are in USD and are subject to change without notice. We will always try to ensure the accuracy of our pricing, but mistakes may occasionally occur. If an incorrect price is listed, we reserve the right to cancel any order placed at the incorrect price. We will notify you before canceling the order, and we may offer the option to re-order the item at the correct price.

4. Ordering and Payment

  • Order Placement: By placing an order on the Website, you are making an offer to purchase products from us. We reserve the right to accept or reject any order for any reason.

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email confirms that we have received your order, but it does not constitute acceptance of the order. Acceptance occurs only when we ship your order.

  • Payment Methods: We accept various forms of payment, including credit cards, debit cards, and other methods as displayed on our Website.

  • Payment Security: We take reasonable measures to ensure the security of your payment information. However, we are not responsible for any unauthorized access to or use of your payment information. We utilize secure payment gateways to ensure the safety of your online transactions.

  • Taxes: You are responsible for any applicable sales taxes or other taxes associated with your purchase. Taxes will be calculated and displayed at checkout.

5. Shipping and Delivery

  • Shipping Options: We offer various shipping options, and shipping costs and estimated delivery times are calculated based on your shipping address and the selected shipping method.

  • Delivery Times: We strive to deliver your order within the estimated timeframe. However, delivery times are not guaranteed and may vary due to factors beyond our control, such as weather conditions or shipping carrier delays.

  • Risk of Loss: The risk of loss and title for items purchased from Royalskiequip pass to you upon delivery to the carrier.

  • International Shipping: We may offer international shipping to select locations. Customers are responsible for any duties, taxes, or fees associated with international shipping.

6. Returns and Refunds

  • Return Policy: We accept returns of most unused, unopened items within 30 days of purchase. You must provide proof of purchase, and items must be in their original packaging with all included accessories and documents.

  • Return Process: To initiate a return, you must contact our customer service team at info@royalskiequip.com to obtain a Return Authorization (RA) number. We will not accept returns without a valid RA number.

  • Refunds: Once we receive your returned item and verify its condition, we will process a refund to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable, and a restocking fee may apply for certain returns.

  • Exchanges: We do not offer direct exchanges. If you want to exchange an item, you will need to return the original item and place a new order for the item you would like to receive.

7. Warranty and Liability

  • Product Warranties: Many of our products come with manufacturer warranties. The specific terms and conditions of these warranties will be provided with the product. We provide assistance to customers in managing warranty issues with manufacturers but are not responsible for fulfilling product warranty agreements.

  • Disclaimer of Warranties: Except as expressly stated in these Terms or a manufacturer’s warranty, all products and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Limitation of Liability: To the maximum extent permitted by law, Royalskiequip shall not be liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to lost profits, data loss, or business interruption, arising out of or in connection with your use of the Website, or the purchase or use of our products or services. Our total liability shall not exceed the total amount you paid for the products or services in question.

8. Indemnification

You agree to indemnify, defend, and hold harmless Royalskiequip, its officers, directors, employees, agents, and affiliates from any and all claims, damages, liabilities, costs, and expenses, including attorney fees, arising out of or in connection with your use of the Website, violation of these Terms, or your violation of any rights of another party.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in North Carolina for the resolution of any disputes arising under these Terms.

10. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Royalskiequip regarding your use of the Website and our products and services.

  • Severability: If any provision of these Terms is deemed to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  • Waiver: No waiver of any provision of these Terms shall be effective unless it is in writing and signed by Royalskiequip.

  • Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time without your consent.

  • Contact Information: If you have any questions or concerns about these Terms, please contact us at:

    Royalskiequip
    09 Hwy Denton
    North Carolina
    Phone number: (336) 859-4104
    Email: info@royalskiequip.com
    Website: royalskiequip.com